AutomationsIncluded from 25 clients

Client follow-ups that send themselves

Set up automated client follow-ups once: pick a trigger like a new client or a missed check-in, add emails, push notifications or chat messages, and choose how long to wait between them.

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The old way

Follow-ups only happen when you remember them.

A new client signs up while you're on the gym floor and waits hours for a welcome. The check-in reminder goes out late, and the client who missed Friday's check-in hears nothing until Monday. The usual fix is Zapier, Mailchimp and an evening of setup.

  • Welcomes that arrive hours lateNew clients join while you're coaching, and their first message from you lands hours later, if at all.
  • Missed check-ins nobody chasesA missed check-in goes unnoticed until the next one is due, and by then the client has drifted.
  • More tools to pay for and connectZapier, an email tool and a reminder app are three more subscriptions to keep paid and connected.
The Kahunas way

Write it once. Kahunas sends it at the right moment.

Triggered by what clients doStart a workflow when a client joins, completes their Initial Q&A, submits or misses a check-in, or has a birthday.
Every plan change, announcedTell clients about a new or updated workout, nutrition or supplement plan, in your words and on your channels.
Email, push and chat in one flowMix emails, push notifications and chat messages in one workflow, with files, videos or a voice note attached.
Timed to each client's dayCheck-in reminders land at 5pm the day before in each client's time zone, and you set the wait between steps.

What can start an automation. Pick a trigger to see when it runs.

New client createdWhen a new client joins your coaching.Sends by Email
Workflow triggerNew client created
Wait
No delay
Send emailWelcome to the team, [FIRST_NAME]

Every trigger can send emails, push notifications and chat messages. Check-in reminders, missed check-in follow-ups and birthday messages go out in each client's own time zone.

Automated client follow-ups, written once.

Open a trigger, add your steps and write each message once. Kahunas fills in each client's name and sends every step after the wait you set, for every client from then on.

  • Waits in minutes, hours, days or weeks
  • First and last name filled in for you
  • Send a test to yourself before it goes live

Missed check-ins, followed up by morning.

When a check-in is missed, Kahunas follows up at 8am the next morning in the client's time zone, with a chat message, email or push notification in your words.

  • A reminder at 5pm the day before it's due
  • Timed to each client's own time zone
  • Chat, email or push, in your own words

Zapier and an email tool, compared with Kahunas.

Zapier + MailchimpKahunas
Setting it upConnect apps and map fields yourselfPick a trigger and write the message
TriggersSent across from another appCheck-ins, plans and new clients, built in
ChannelsA separate tool for each channelEmail, push and chat in one workflow
TimingSet up in each tool separatelyIn each client's time zone, with your waits
CostTwo more monthly subscriptionsIncluded from 25 clients
Start your 14-day free trial14-day free trial, then a 3-month money-back guarantee.

How it works. Set it up once.

  1. 1Pick a triggerOpen Automations and choose the moment, like New client created or Missed check-in.
  2. 2Add your stepsAdd an email, push notification or chat message, with a wait before each one.
  3. 3Test and switch it onSend yourself a test, then save. Every client who hits the trigger gets the follow-up from then on.

Questions coaches ask. Answered.

New client created, Initial Q&A form completed, Check-in reminder, Check-in form completed, Missed check-in, Client birthday, and new or updated workout, nutrition and supplement plans.

Yes. Each step can be an email, a push notification or a chat message in your client's app, and one workflow can mix all three.

Check-in reminders go out at 5pm the day before a check-in is due, and missed check-in follow-ups at 8am the day after, both in the client's own time zone.

Not for client follow-ups. Kahunas sends the emails, push notifications and chat messages itself. If you use Zapier for other tools, an automation can also send to your Zapier webhook.

Automations are included from 25 clients, with no add-on to buy.

Yes. Automated emails end with an Unsubscribe link, so clients can opt out of optional emails whenever they like.

Yes. Send test sends the step to you, attachment included, so you can check it before it reaches a client.

Works well with

Follow up without lifting a finger

“Try Kahunas for 3 months, not just 14 days. If you're not satisfied for any reason, message us in the chat and I'll personally refund you the same day.”

Mark · Founder of Kahunas