Client follow-ups that send themselves
Set up automated client follow-ups once: pick a trigger like a new client or a missed check-in, add emails, push notifications or chat messages, and choose how long to wait between them.





- Send emailNo delayWelcome to the team, [FIRST_NAME]
- Send push2 daysReady for day three, [FIRST_NAME]? Today's session is in the app.
- Send chat message3 daysHey [FIRST_NAME], how's week one feeling? Reply here with any questions.
Kahunas · PushWedBen CarterReady for day three, Jess? Today's session is in the app.
Kahunas · ChatSatBen CarterHey Jess, how's week one feeling? Reply here with any questions.Follow-ups only happen when you remember them.
A new client signs up while you're on the gym floor and waits hours for a welcome. The check-in reminder goes out late, and the client who missed Friday's check-in hears nothing until Monday. The usual fix is Zapier, Mailchimp and an evening of setup.
- Welcomes that arrive hours lateNew clients join while you're coaching, and their first message from you lands hours later, if at all.
- Missed check-ins nobody chasesA missed check-in goes unnoticed until the next one is due, and by then the client has drifted.
- More tools to pay for and connectZapier, an email tool and a reminder app are three more subscriptions to keep paid and connected.
Write it once. Kahunas sends it at the right moment.
What can start an automation. Pick a trigger to see when it runs.
Every trigger can send emails, push notifications and chat messages. Check-in reminders, missed check-in follow-ups and birthday messages go out in each client's own time zone.
Automated client follow-ups, written once.
Open a trigger, add your steps and write each message once. Kahunas fills in each client's name and sends every step after the wait you set, for every client from then on.
- Waits in minutes, hours, days or weeks
- First and last name filled in for you
- Send a test to yourself before it goes live
- No delay
- minutes
- hours
- days
- weeks
Hi [FIRST_NAME], your training and nutrition plans are ready in the app. Shout if anything looks off.
Missed check-ins, followed up by morning.
When a check-in is missed, Kahunas follows up at 8am the next morning in the client's time zone, with a chat message, email or push notification in your words.
- A reminder at 5pm the day before it's due
- Timed to each client's own time zone
- Chat, email or push, in your own words
- JTJess TaylorLondon8am
- LCLiam ChenSydney8am
- MOMaya OrtizToronto8am
Zapier and an email tool, compared with Kahunas.
How it works. Set it up once.
- Your automations12 of 13 onNew client createdSends by EmailOffOnMissed check-inSends by ChatOffOnSupplement plan updatedSends by EmailOffOn1Pick a triggerOpen Automations and choose the moment, like New client created or Missed check-in.
- No delaySend emailAdd step2 daysSend push2Add your stepsAdd an email, push notification or chat message, with a wait before each one.
- Send emailSend testTest sent to youEnable workflowSave3Test and switch it onSend yourself a test, then save. Every client who hits the trigger gets the follow-up from then on.
Questions coaches ask. Answered.
Works well with
Follow up without lifting a finger
“Try Kahunas for 3 months, not just 14 days. If you're not satisfied for any reason, message us in the chat and I'll personally refund you the same day.”
Mark · Founder of Kahunas